Customer Testimonials

After purchasing my BMWs from another dealership for years, I decided to give Tully BMW of Nashua a try, and I’m so glad I did! John D took great care of me and made purchasing my new BMW such a positive experience. I felt welcomed and valued as a customer, and I truly appreciated the care and attention throughout the process. Thank you, John and the entire team. Nick in finance was amazing as well. You’ve earned a returning customer! Highly recommend!

I just leased my fifth car from this dealership and they are excellent to work with. My client advisor, Chase was really great, pleasant, knowledgeable and got me into a new car that I liked very quickly. He was always available whenever I had questions about the purchase experience. I would not use any other dealership.!

Gloria Prosper is and A+++ client advisor. Very smooth purchase experience. She very knowledgable and does not waste your time unlike many client advisors. Thank you Gloria!

Buying a BMW? Go see John, he’s the man. Very professional and clearly explains everything.

Tulley BMW of Nashua is like no other car dealership. They truly care about the experience and customer service when purchasing or service on vehicle. They go above and beyond every time for their customers. I will never buy or use another dealership for any of my car needs. Tulley BMW of Nashua all day every day!

My wife and I purchased our first BMW from Tulley this past weekend. We were comparing BMW, Audi, Lexus and Mercedes. Candidly, we expected to prefer the other brands but BMW really impressed us. It's a solid car and just glides down the road. We had planned to make a decision in a few weeks but decided there was no need and pulled the trigger. Working with Chase was an absolute pleasure. He clearly has a passion for BMW and was very knowledgeable. He was never pushy - quite the opposite: he was welcoming and personable. The same can ... Read More

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Google - Nov 2, 2026

My wife and I purchased our first BMW from Tulley this past weekend. We were comparing BMW, Audi, Lexus and Mercedes. Candidly, we expected to prefer the other brands but BMW really impressed us. It's a solid car and just glides down the road. We had planned to make a decision in a few weeks but decided there was no need and pulled the trigger. Working with Chase was an absolute pleasure. He clearly has a passion for BMW and was very knowledgeable. He was never pushy - quite the opposite: he was welcoming and personable. The same can be said for his manager, Seth. Finally, Jasmina, the Business Manager was extremely patient and helpful as we wrapped up the details. Overall, it was a great experience - much better than we anticipated after our last car-buying experience at a completely different dealership down in MA!

Chase Chapman is my salesman at Tully BMW. I picked up my new 740 Friday afternoon. Chase and the entire team were there to get me into my new car. They are great.

Super busy on a Saturday morning. Just there for a part but friendly staff directed us to parts counter.

I had an outstanding experience working with Chase, Vinny, Jas, and the entire Tully team. I had expressed an interest in an iX3 50, and they worked with me while traveling to not only reserve the car but make sure that, when I came in to sign and pick it up, everything was ready and exactly as they’d indicated. The car is outstanding, and the experience at Tully was second to none. I’d happily work with them again!

I recently purchased my new 2027 BMW X5 from Tulley BMW, and the entire experience was excellent from start to finish. I had the pleasure of working with Gloria Prosper, who was fantastic throughout the process. She was never pushy, took the time to walk me through all my options, and was patient, responsive, and communicative throughout the ordering process. Between Glaria and Val, the General Manager, I felt I received a great deal on my new X5. I also worked with Kyle Chapman in Finance, who was extremely knowledgeable and did an excellent job clearly explaining all the available options. ... Read More

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Google - Oct 31, 2026

I recently purchased my new 2027 BMW X5 from Tulley BMW, and the entire experience was excellent from start to finish. I had the pleasure of working with Gloria Prosper, who was fantastic throughout the process. She was never pushy, took the time to walk me through all my options, and was patient, responsive, and communicative throughout the ordering process. Between Glaria and Val, the General Manager, I felt I received a great deal on my new X5. I also worked with Kyle Chapman in Finance, who was extremely knowledgeable and did an excellent job clearly explaining all the available options. While this was my first vehicle purchase from Tulley, I've been using their service department for years and have always found them to be top-notch. It's great to see that the sales and finance teams deliver that same level of professionalism and customer service. Overall, a great experience from beginning to end. I wouldn't hesitate to recommend Tulley BMW and their team!

Mason was pleasure to work with.

Chase was exceptional. His patience and intuitive nature made a huge difference.

Go redbull Go kyle Go Seth Go rayn Go.. shh forgot the name

Really happy with our 2024 BMW X3 purchased recently at Tulley. Chase Chapman was our salesman and he was professional, responsible and friendly. Shout out to Tyler the BMW Genius helping us set up the car for us. We also appreciate the help of Jasmina as she helped us with financing. We are a BMW Family and love our new X3!

5 stars (we’d give 10 if we could!) We’ve been loyal customers of Tulley BMW in Nashua for the past 3.5 years and have done many transactions with them. Their sales team has been amazing from day one, and that consistent, professional experience is a big reason we keep coming back. This time, though, we want to recognize someone on the service side who truly stands out: Tyler Smith, our service advisor. Tyler is phenomenal. Anyone who owns a BMW knows that service visits can be a hassle, but Tyler makes the whole process easy. He responds quickly to every call, ... Read More

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Google - Oct 24, 2026

5 stars (we’d give 10 if we could!) We’ve been loyal customers of Tulley BMW in Nashua for the past 3.5 years and have done many transactions with them. Their sales team has been amazing from day one, and that consistent, professional experience is a big reason we keep coming back. This time, though, we want to recognize someone on the service side who truly stands out: Tyler Smith, our service advisor. Tyler is phenomenal. Anyone who owns a BMW knows that service visits can be a hassle, but Tyler makes the whole process easy. He responds quickly to every call, text, and email, so we’re never left wondering about the status of our car. He keeps us updated at every step and explains what the car needs in clear, simple terms. What really sets Tyler apart is how accommodating he is. He works around our schedule and arranges valet service to pick up our cars and return them, so we never have to disrupt our day. He always makes sure we get a loaner that’s up to par with the cars we drive, which shows he understands what matters to his customers. And every time our cars come back, they’re as clean as the day we bought them. That level of care and attention to detail is rare. If there were an option for 10 stars, we would give it to Tyler without hesitation. He’s a true asset to Tulley BMW and a big part of why we trust this dealership with our vehicles. If you’re bringing your BMW in for service, do yourself a favor and ask for Tyler. Highly recommended! Michael G. Italian Design Interiors - IDI

Just bought a new X5 from Tulley BMW. Salesperson was Gloria P and she was fantastic. Highly recommend her! Also working with Jasmina to sign the paperwork was quick and easy

In all my years of doing business with auto dealerships, this experience has to be the worst.. Not by the sales person but by the finance person.. You all know, the one that you sit in an office and go over all the stuff needed to allow you to drive off with the new car.. The person I was setup with has horrible communication skills. Zero response time.. I'm wondering how this person is still employed here. To this day, I'm still waiting for a response.. No calls, no e-mails.. It's now been 5 months.. If you want ... Read More

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Google - Oct 21, 2026

In all my years of doing business with auto dealerships, this experience has to be the worst.. Not by the sales person but by the finance person.. You all know, the one that you sit in an office and go over all the stuff needed to allow you to drive off with the new car.. The person I was setup with has horrible communication skills. Zero response time.. I'm wondering how this person is still employed here. To this day, I'm still waiting for a response.. No calls, no e-mails.. It's now been 5 months.. If you want a BMW, do yourself a favor and don't come to Tulley.

Service was excellent! Shout out to Kyle and Bob. You made the car purchase experience stress free. Pleasure working with you both.

This was our first time working with Tulley BMW, and we’ve had such a great experience. From purchasing our X7 to bringing it in for service. The level of care has been consistent from the very beginning, and our service experience was just as excellent as our experience during the sale. I especially want to acknowledge Bob for the care and attention he gave us. He truly is the best. He sets a standard of excellence that makes you feel completely valued as a customer. He went above and beyond to make sure we were happy, and we really ... Read More

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Google - Oct 17, 2026

This was our first time working with Tulley BMW, and we’ve had such a great experience. From purchasing our X7 to bringing it in for service. The level of care has been consistent from the very beginning, and our service experience was just as excellent as our experience during the sale. I especially want to acknowledge Bob for the care and attention he gave us. He truly is the best. He sets a standard of excellence that makes you feel completely valued as a customer. He went above and beyond to make sure we were happy, and we really appreciated how attentive and thoughtful he was both before and after the purchase. I also highly recommend asking for Will if you want to work with someone who is genuinely kind, patient, and exceptional at what he does. We brought our two young children with us, and he was awesome. He listened to what we wanted, took his time with us, and never made us feel pressured or rushed. The entire team made buying our X7 such an easy experience. Seriously, with two kids, that says a lot! If you have kids, the Panoramic Sky Lounge LED Roof is such a fun option. Which we didn’t even really realize when we were test driving during the day. My personal favorites are the glass/crystal shifter and massage seats!

This was our first time working with Tulley BMW, and we’ve had such a great experience. From purchasing our X7 to bringing it in for service. The level of care has been consistent from the very beginning, and our service experience was just as excellent as our experience during the sale. I especially want to acknowledge Bob for the care and attention he gave us. He truly is the best. He sets a standard of excellence that makes you feel completely valued as a customer. He went above and beyond to make sure we were happy, and we really ... Read More

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DealerRater - Oct 17, 2026

This was our first time working with Tulley BMW, and we’ve had such a great experience. From purchasing our X7 to bringing it in for service. The level of care has been consistent from the very beginning, and our service experience was just as excellent as our experience during the sale. I especially want to acknowledge Bob for the care and attention he gave us. He truly is the best. He sets a standard of excellence that makes you feel completely valued as a customer. He went above and beyond to make sure we were happy, and we really appreciated how attentive and thoughtful he was both before and after the purchase. I also highly recommend asking for Will if you want to work with someone who is genuinely kind, patient, and exceptional at what he does. We brought our two young children with us, and he was awesome. He listened to what we wanted, took his time with us, and never made us feel pressured or rushed. The entire team made buying our X7 such an easy experience. Seriously, with two kids, that says a lot! If you have kids, the Panoramic Sky Lounge LED Roof is such a fun option. Which we didn’t even really realize when we were test driving during the day. My personal favorites are the glass/crystal shifter and massage seats!

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Great service, helpful team, thanks Chase chapman for the friendly service, excellent car shopping experience

Start to finish I had the BEST, quality service at Tulley BMW Nashua. MASON took his time, built a car to my preference, went above and beyond with the best terms and pricing and his kindness and professionalism was unmatched. I made the switch from Mercedes and this was by far the most wonderful car buying experience Ive had to date. The WHOLE sales team, finance department and tech guy were so personable, easy to speak with and went out of their way to make me feel comfortable. I am a realtor, I drive alot of miles and buy alot ... Read More

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Google - Oct 15, 2026

Start to finish I had the BEST, quality service at Tulley BMW Nashua. MASON took his time, built a car to my preference, went above and beyond with the best terms and pricing and his kindness and professionalism was unmatched. I made the switch from Mercedes and this was by far the most wonderful car buying experience Ive had to date. The WHOLE sales team, finance department and tech guy were so personable, easy to speak with and went out of their way to make me feel comfortable. I am a realtor, I drive alot of miles and buy alot of cars, and Tulley BWM is my new go-to! THANK YOU for everything!

I had an excellent experience working with Cameron at Tulley BMW in Nashua. He was kind, thoughtful, and professional throughout the entire process. What stood out most was his genuine, no-pressure approach. He took the time to listen to what I was looking for and delivered exactly what I wanted. I never felt rushed or pressured, and I truly appreciate how easy and enjoyable he made the entire experience. I highly recommend working with Cameron & team if you’re looking for a knowledgeable, professional, and customer-focused sales team!

Last weekend we went to Tulley BMW to check out the new 2027 X5 and ended up buying a new 2026 X5. We had very particular requirements about the options in the car and we knew that might be a challenge to find what we like in the 2026 model year. We met with Vinny Mota and he took the time to understand our needs and to offer what we were looking for. He was professional, patient and very friendly. Even the price negotiation was a pleasure:) We also met with the Sales Manager Chris Potgieter and the Financial Manager Kevin Hine - ... Read More

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Google - Oct 13, 2026

Last weekend we went to Tulley BMW to check out the new 2027 X5 and ended up buying a new 2026 X5. We had very particular requirements about the options in the car and we knew that might be a challenge to find what we like in the 2026 model year. We met with Vinny Mota and he took the time to understand our needs and to offer what we were looking for. He was professional, patient and very friendly. Even the price negotiation was a pleasure:) We also met with the Sales Manager Chris Potgieter and the Financial Manager Kevin Hine - they all worked well as a Team to deliver outstanding experience. This is the 4th car we are buying at Tulley and every time they still surprise us with the level of service. Highly recommend!

We dealt with salesmen Kyle and he was a gentleman start to finish he made us feel comfortable and explain things very well and their Finance team Bob and Jasmina or super as well to deal with this was our first time buying a car there and they have a customer for life

I had a wonderful experience with Tulley BMW of Nashua! The entire process was smooth, easy, and friendly from start to finish. They took the time to ask all the right questions, understand my needs, and work with what I had to help me get into a BMW X3 SUV that was the right fit for me. I truly appreciated their willingness to work with my situation and make the buying experience such a positive one. I’m grateful for the opportunity to purchase from them and happy to have a great used vehicle that I can feel confident relying ... Read More

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Google - Oct 9, 2026

I had a wonderful experience with Tulley BMW of Nashua! The entire process was smooth, easy, and friendly from start to finish. They took the time to ask all the right questions, understand my needs, and work with what I had to help me get into a BMW X3 SUV that was the right fit for me. I truly appreciated their willingness to work with my situation and make the buying experience such a positive one. I’m grateful for the opportunity to purchase from them and happy to have a great used vehicle that I can feel confident relying on. I would absolutely recommend Tulley BMW of Nashua to anyone looking for a vehicle and a team that makes the process easy and enjoyable! A special thank you to Will who helped me from the start and walked through each step with me.

Picked up an IX xdrive50 after work! Love it! This dealership was excellent and stayed open until late to get everything done! After purchase care us beyond exceptional. Cameron and Seth made the bargaining fun and stress free. In the end ,I think both parties were happy and I get to be Gas free and drive an EV!!!!!!!

They have done nothing but lie to us since the day we bought the car. Tulley BMW is the worst car dealership I have ever dealt with. I have purchased 10 new cars over the years. Will never buy another thing from these people. They will lie, cheat, and steal to get you to buy the car and then when you need service, they never stick to their promises for work performed or schedules.

My recent experience with Mason at Tulley BMW Nashua is definitively a 5 star experience. We started our search for a highly equipped x7 at Tulley Manchester, as our favorite service advisor works out of that location. Manchester did not have exactly what we were looking for, so we asked Isaiah to recommend a Sales associate at Nashua, as Nashua had multiple options for us to consider. Isaiah, was great as well and shout out to him for recommending Mason. When meeting Mason, he was instantly engaging, cordial and positive. He took the time to listen to EXACTLY what we were ... Read More

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Google - Oct 1, 2026

My recent experience with Mason at Tulley BMW Nashua is definitively a 5 star experience. We started our search for a highly equipped x7 at Tulley Manchester, as our favorite service advisor works out of that location. Manchester did not have exactly what we were looking for, so we asked Isaiah to recommend a Sales associate at Nashua, as Nashua had multiple options for us to consider. Isaiah, was great as well and shout out to him for recommending Mason. When meeting Mason, he was instantly engaging, cordial and positive. He took the time to listen to EXACTLY what we were looking for. We popped back and forth between a few options, with Mason personally driving us around the lot to find all of the different spec'd options we wanted to consider. This was a 2-3 hour endeavor, during which I'm sure Mason could have been working with other customers. However, he took the time and never lost steam. It was nearing the time we had to leave and I let Mason know that we were going to take the night to consider our options but, I would follow up with him the next day. Rather than be pushy, Mason acknowledged that we had a important decision to make and committed to following up the following morning. The next day, Mason lightly followed up by inquiring about what we were thinking, again, never pushed or pressured, instead stating that he wanted to work for what was best for us. At the end, we chose an absolutely beautiful spec and Mason helped push the deal over the finish line. He also stayed late and drove the new vehicle to our house, so we could have it same day. I can't give enough praise about Mason's approach and committment to his clients. We are extremely happy with our purchase and Mason and the Tulley team really made the experience painless and actually enjoyable. Also, Jasmina was excellent on the finance side. Tulley has a great team of people working for their customers! Highly recommend!

Walked into Tulley BMW on a rainy Sunday not expecting to purchase a new car. I have driven Audis for over 13 years and was in the early stages of looking for a change. I recently test drove a Range Rover that I was indecisive on and just wanted to try a couple other options before committing. After meeting with Slava and Seth, I ended up purchasing a new X5 on the spot. They were very professional and negotiated fairly. Jasmina the finance manager was very thorough, knowledgeable and honest about all the options available. Highly recommend Tulley BMW to anyone ... Read More

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Google - Oct 1, 2026

Walked into Tulley BMW on a rainy Sunday not expecting to purchase a new car. I have driven Audis for over 13 years and was in the early stages of looking for a change. I recently test drove a Range Rover that I was indecisive on and just wanted to try a couple other options before committing. After meeting with Slava and Seth, I ended up purchasing a new X5 on the spot. They were very professional and negotiated fairly. Jasmina the finance manager was very thorough, knowledgeable and honest about all the options available. Highly recommend Tulley BMW to anyone in the area looking for a new car.

This is the second time I have used Tulley to purchase a BMW and the experience has been excellent each time. My salesperson, Liam, was fantastic and very knowledgeable. The whole experience at Tulley was exactly what you would expect for a luxury brand, outstanding!

Completely focused on what we needed. Very positive experience.

Chase and Nick were great. They were accommodating to our time crunch but still thorough. I am super happy with this purchase and Xy (sexy Exy) drives fabulous!

I recently purchased a new BMW X5 from Tulley BMW, and had a great experience working with Chase Chapman. Chase was professional, highly knowledgeable, and made the entire process easy and pressure-free. He took the time to answer my questions and ensured a smooth transition from the test drive to final delivery. Kyle and Jack were also very knowledgeable and great to work with. Highly recommend Chase and his team at Tulley!

Best dealer in the area! Gloria the sales representative has helped me with both of my x3 leases! Excellent service! Highly recommended!

My husband Jack and I had a great experience purchasing a new M2 from Tulley BMW of Nashua. The process was easy; fluid, stress free, and and most satisfying. The team -Seth Bridge, Mason Wiggins, Emily McGuire and Nate(BMw genius) were most helpful, informative, personable and patient. The team members were wonderful to work with and went above and beyond. We would highly recommend that potential buyers go to Tulley. We would gladly buy from them again.

Cameron was really great. Got everything ready for me when I got there to pick up my new car. Gave us tour and test drive the car. Emily went over and beyond on helping me go through the documents and everything went smooth and also helping me with other issues with other dealer. Val, made all the numbers work for me. Total 5 star for Tulley Nashua. Definitely going there from now on when leases are done.

Had a fantastic experience with Mason and everyone I worked with. Mason was knowledgeable and super helpful. Highly recommend!

Every part of the buying experience was amazing. Chase was patient while we picked out exactly the vehicle we wanted. Management presented a good deal and there was no need to go back and forth, saved time by going there first

I recently purchased a BMW X5 from Tulley BMW and the entire experience exceeded my expectations with Manson and Kyle. Not only did Tulley have inventory available, but they also had several options for me to choose from, allowing me to find exactly what I wanted without the long wait. The staff made the entire buying process smooth and enjoyable from start to finish. If you're in the market for a specialty BMW I highly recommend checking with Tulley BMW first. Their selection and outstanding customer service made this the best car buying experiences I've ever had.

Originally gave 5 starts to Tulley, however I had to proactively, continuously hound the finance department to provide necessary paperwork to release funds owed to me. The whole process, which involved overnighting documents took almost 3 weeks. Tulley should have been providing updates, but unfortunately post sale service fell short of basic ‘client first’ mentality.

I had a great experience purchasing my 2025 BMW X1 M35i yesterday evening and today. Kyle S, Angel C and Kevin H really made the experience memorable. The entire team were fantastic to work with. They were professional, knowledgeable, friendly, and made the entire process smooth and enjoyable. I especially appreciate how they took the time to make sure everything was handled properly and that I felt comfortable throughout the process. Buying a car can be stressful, but these guys made it great. I understand so much more now. Thank you again for everything. You guys earned a great review!

"I had an outstanding experience working with Chase Chapman. From start to finish, he was incredibly professional, transparent, and genuinely focused on making sure I was taken care of. He made the entire purchasing process smooth and stress-free, answering all my questions and going above and beyond to ensure everything worked out perfectly. I couldn't be happier with my new X3 and the level of service I received. If you’re looking for someone who is knowledgeable, attentive, and puts the customer first, I highly recommend working with Chase!"

Bought an IX from Tully and couldn't be happier with my purchase. Derrik and Kevin were great to work with and made my purchase effortless (was in/out same day with my car)! Thank you to the Tully team for the great customer service!

I recently purchased an X5 from Mason Wiggins at Tulley and was extremely happy with the experience. Mason was great to work with-straight forward, efficient, knowledgeable, and personable. One of my best car buying experiences.

one of your employees called me today to apologize for my car being on the lot 4 days without being serviced... I have no record of anyone from your company calling, emailing or texting me whatsoever about any questions or delays on service during those 4 days...I drove the car to another BMW dealer and they did full service with 45 minutes..not sure what happened there but it was frustration because drop off and pickup to your dealership took 6 hours (1.5 hour drive each way) I moved my rating from a 1 to a 3 because of the apology and offer to pick up ... Read More

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Google - Sep 16, 2026

one of your employees called me today to apologize for my car being on the lot 4 days without being serviced... I have no record of anyone from your company calling, emailing or texting me whatsoever about any questions or delays on service during those 4 days...I drove the car to another BMW dealer and they did full service with 45 minutes..not sure what happened there but it was frustration because drop off and pickup to your dealership took 6 hours (1.5 hour drive each way) I moved my rating from a 1 to a 3 because of the apology and offer to pick up the car at my house.. cheers

I recently purchased my brand-new BMW X7 from Tulley BMW of Nashua, and I couldn’t be happier with the entire experience! From start to finish, the team made purchasing my new vehicle exciting, easy, and truly enjoyable. A huge thank you to Seth Bridge, Tyler Kelly, Chase Chapman, Val Goldenberg, and Jasmina Cardakovic. Every one of you went above and beyond to make sure everything was handled perfectly. The level of professionalism, communication, attention to detail, and customer service was outstanding. I absolutely LOVE my new X7, and the exceptional service I received made the experience even more special. ... Read More

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Google - Sep 16, 2026

I recently purchased my brand-new BMW X7 from Tulley BMW of Nashua, and I couldn’t be happier with the entire experience! From start to finish, the team made purchasing my new vehicle exciting, easy, and truly enjoyable. A huge thank you to Seth Bridge, Tyler Kelly, Chase Chapman, Val Goldenberg, and Jasmina Cardakovic. Every one of you went above and beyond to make sure everything was handled perfectly. The level of professionalism, communication, attention to detail, and customer service was outstanding. I absolutely LOVE my new X7, and the exceptional service I received made the experience even more special. It’s clear that the team at Tulley BMW genuinely cares about their customers and takes pride in making the car-buying experience first-class. Thank you all for making this such a wonderful experience! I would highly recommend Tulley BMW of Nashua to anyone looking for a new BMW. ⭐️⭐️⭐️⭐️⭐️

My mother and I bought 2 BMW 's from Kyle at different times. He worked with both of us very well. I highly recommend this place they really try their hardest to work with you. I will now be forever a b.m.w. driver and will only buy my cars at Tully's !!🙌🙌

Had a wonderful experience ordering and buying my 2027 BMW M3. Chase sat down with me and helped me secure an allocation for a build slot while keeping me updated throughout the process. Once the car arrived, the purchase process was extremely streamlined and efficient!

Chase was great. Only 20 years old and years ahead in professionalism, thinking and salesmanship. Would recommend.

I must say, I was not thrilled about going to buy a car with my husband, as it is my LEAST favorite thing to do. My husband found a BMW on line and we went to look at it at Tully BMW. I am being totally honest when I say, I left the dealership giving a hug to both Liam Niles our salesman and Seth Bridge the sales manager. Our transaction was a delightful experience as Liam was professional, attentive and fun! Not a high pressure transaction at all!! He was on top of every detail and we left with ... Read More

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Google - Sep 13, 2026

I must say, I was not thrilled about going to buy a car with my husband, as it is my LEAST favorite thing to do. My husband found a BMW on line and we went to look at it at Tully BMW. I am being totally honest when I say, I left the dealership giving a hug to both Liam Niles our salesman and Seth Bridge the sales manager. Our transaction was a delightful experience as Liam was professional, attentive and fun! Not a high pressure transaction at all!! He was on top of every detail and we left with a beautiful car. I always feel that every deal should leave both parties walking away happy. That was the exact feeling we all had!! We will happily go back to Tully BMW to purchase our next vehicle as they are a CLASS ACT!

I can’t speak highly enough for the professional experience I had with Liam Niles at Tulley BMW today. He explained everything in detail and answered multiple questions thoroughly. He was affable and knowledgeable about the vehicle. It was a pleasure to purchase my new vehicle from him. I also just had a wonderful experience with Tyler Kelly who is one of Tulley’s BMW Genius’. Tyler helped me through pairing an additional key for my new car w/o having to return to the dealership. Tyler walked me through the steps of pairing the new key with the vehicle ... Read More

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Google - Sep 13, 2026

I can’t speak highly enough for the professional experience I had with Liam Niles at Tulley BMW today. He explained everything in detail and answered multiple questions thoroughly. He was affable and knowledgeable about the vehicle. It was a pleasure to purchase my new vehicle from him. I also just had a wonderful experience with Tyler Kelly who is one of Tulley’s BMW Genius’. Tyler helped me through pairing an additional key for my new car w/o having to return to the dealership. Tyler walked me through the steps of pairing the new key with the vehicle efficiently and effectively. Very knowledgeable young man who was committed to getting this old man all set up; fantastic job! Thanks Tyler.

I recently leased for the fourth time from Tulley BMW. I worked with Gloria Prosper. She is fantastic professional, helpful and charming. The BMW geniuses were very helpful in explaining the technology. I would definitely return.

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All my life I have owned BMW’s. I’ve worked at dealerships before (Volvo, Subaru). My first experience looking to buy a car in a dealership was ruined. I brought my car in for an appraisal and never got one. I was looking at an m340i and when we test drove it, they took my key to check my car out. More than 5 people looked at the car, checked for codes and inspected the whole exterior interior of the car. When it came down to business we sat there for an hour and a half still in the ... Read More

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Google - Aug 29, 2026

All my life I have owned BMW’s. I’ve worked at dealerships before (Volvo, Subaru). My first experience looking to buy a car in a dealership was ruined. I brought my car in for an appraisal and never got one. I was looking at an m340i and when we test drove it, they took my key to check my car out. More than 5 people looked at the car, checked for codes and inspected the whole exterior interior of the car. When it came down to business we sat there for an hour and a half still in the middle. “Unless you sell this car to us today we’ll give you a price”. Maybe not a big decision to you but I’d like to know what my investment is worth before signing anything or agreeing to anything. After that they didn’t give me a price and haven’t been back since. I’d like to note their pricing too. Comparative to other bmw dealerships yes there are variables to location but selling a g80 m3 (msrp ~80k) for 120k is criminal. I’ve been to a few other bmw dealers around the us, and this place has the highest prices out of all. My suggestion is the bmw dealership in mass that’s close. My mechanic has always trusted them over Tulley and when I mention Tulley at all, he has all the stories from ripping people off to very unhappy customers. BMW stands for the driver, not the money. Replied: You were selling a g80 for $120k which you should know msrp is around $80k that’s a quick google search. It’s funny because you claim this and that but what about running someone’s credit through 7 banks for a loan without their permission? Or not following up with that customer who bought a m4 a very high tier car, you’d think you follow up after 2 months? Funny you’d try to get my name and info to probably blast me for telling the truth. We can play that game if you want!

Mason was absolutely amazing! He made the entire car-buying process so easy and stress-free from start to finish. He was knowledgeable, patient, and genuinely made us feel taken care of throughout the whole experience. You can tell he truly cares about his customers and making sure they have a great experience. The entire staff at Tulley was incredible as well. Everyone was so welcoming, friendly, and helpful, and you could truly feel that they enjoy working together. It was one of the best car-buying experiences we’ve ever had, and we couldn’t be happier with our experience. A huge ... Read More

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DealerRater - Aug 25, 2026

Mason was absolutely amazing! He made the entire car-buying process so easy and stress-free from start to finish. He was knowledgeable, patient, and genuinely made us feel taken care of throughout the whole experience. You can tell he truly cares about his customers and making sure they have a great experience. The entire staff at Tulley was incredible as well. Everyone was so welcoming, friendly, and helpful, and you could truly feel that they enjoy working together. It was one of the best car-buying experiences we’ve ever had, and we couldn’t be happier with our experience. A huge thank you to Mason and the entire Tulley team! Highly recommend!

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Apparently they were too busy to show me cars.... not coming back....

I had a horrible experience with. Nick, Finance Director. I didn’t want to finance. He said my car would not be certified unless I did. The finance rate was 9.29%. I came home and decided to pay it off. Nick wrote the address on my paperwork. Sent check for full amount. live in Massachusetts so I had temporary plates they said were good for 20 days. Got a call from my insurance company the next week said temporary plates expire Monday. Called Nick. He said drive on the plates anyway. Several calls he said the same thing. Told him I don’... Read More

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Google - Jul 8, 2026

I had a horrible experience with. Nick, Finance Director. I didn’t want to finance. He said my car would not be certified unless I did. The finance rate was 9.29%. I came home and decided to pay it off. Nick wrote the address on my paperwork. Sent check for full amount. live in Massachusetts so I had temporary plates they said were good for 20 days. Got a call from my insurance company the next week said temporary plates expire Monday. Called Nick. He said drive on the plates anyway. Several calls he said the same thing. Told him I don’t want to talk with him again. Spoke to Seth. He had someone drive dealership plates down. I called the BMW Finance Division to make sure they got my bank check. They didn’t. I gave them the address Nick wrote on my paperwork. It was where they send titles in Maryland not finance in Chicago. I then worked with Kyle at BMW finance. He looked all over. Didn’t find it. Finally about a week later, someone posted my check. I incurred almost $200 more in interest. I called Seth at Tulley. He sent me a check for $200. There is much more that happened with Nick. I sent Corbin Tulley a 3-page letter with the details hoping he would call me. He hasn’t. I left him a vm this morning. I don’t usually do reviews, but this process caused me time, money, frustration, and significant worry. Not anywhere close to how I should have been treated.

Absolutely grossed out by the service department at Tulley BMW of Nashua, NH. To be clear, this review has nothing to do with sales. I purchased a BMW Certified Pre-Owned vehicle from a dealership in another state and needed warranty repairs completed by a local BMW dealer. Every repair was covered either by the warranty or paid for by the selling dealership, so cost was never an issue. When I first brought the vehicle to Tulley BMW, I specifically requested a thorough inspection from front to back, including the front and rear differentials, sway bar bushings, links, and anything else ... Read More

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Google - Jun 16, 2026

Absolutely grossed out by the service department at Tulley BMW of Nashua, NH. To be clear, this review has nothing to do with sales. I purchased a BMW Certified Pre-Owned vehicle from a dealership in another state and needed warranty repairs completed by a local BMW dealer. Every repair was covered either by the warranty or paid for by the selling dealership, so cost was never an issue. When I first brought the vehicle to Tulley BMW, I specifically requested a thorough inspection from front to back, including the front and rear differentials, sway bar bushings, links, and anything else that might be causing the problem. My service advisor, Andy, assured me they would take great care of the vehicle and inspect everything thoroughly. After their diagnostic, I was told only one repair was needed, along with a starter recall. That repair eventually led to a transfer case flush and then a complete transfer case replacement on my 2020 X5. The process took months. The vehicle was finally returned to me the day after my warranty expired. Unfortunately, the original problem was still there. Nothing they repaired had fixed the issue. Within days, I contacted the dealership repeatedly and was met with excuses, including being told they had the wrong phone number for me. Eventually, I brought the vehicle back. A week later, I suddenly received videos showing the vehicle on a lift and was told it now needed a complete rear differential replacement. What I cannot understand is how a BMW service department spent months diagnosing and repairing a transfer case, only to later determine the rear differential was the actual problem all along. Even more concerning was being told that the transfer case replacement was performed largely because the dealership I purchased the vehicle from believed that was the issue. If that's the case, what was the purpose of the diagnostic I paid for? A professional service department should independently diagnose the problem, not simply replace parts based on another dealership's opinion. I was also told during the initial diagnostic that the only issues found were the transfer case concern and TPMS sensors nearing the end of their battery life. Those sensors were covered under warranty as well, yet they were never replaced. Because the vehicle was returned with the exact same issue after months of repairs, even the dealership that sold me the vehicle became skeptical of the work that had been performed. If the dealership paying the bill doesn't have confidence in the diagnosis, why should I? Thankfully, the selling dealership ultimately bought the vehicle back at full price. I enjoyed six months of driving new 2026 loaner vehicles during the process, but now I'm back to shopping for another vehicle. My takeaway is simple: once the paperwork is signed, you're just another number. There was very little accountability, poor communication, and a complete lack of confidence in the diagnostic process. I will never do business with Tulley BMW again and would encourage others to look elsewhere for service. P.S. To ownership: responding online to defend employees instead of addressing legitimate customer concerns only makes situations like this look worse. I contacted managers and ownership directly multiple times and never received meaningful responses. Had those concerns been addressed from the beginning, this review likely would not exist.

Worst experience I have EVER had at any dealerships. Online it says minimum age requirement 18 YEARS OR OLDER to test drive a vehicle at BMW of Tulley Nashua. Got there, was told it was 21, THEN told that all parties apart of the vehicle have to be there in order to test drive a car. No where does it say that when I scheduled it online, or even when they sent me a confirmation message either. I was also told that they couldn't get me a quote on a warranty for a used vehicle. I have purchased MANY vehicles in ... Read More

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Google - Jun 15, 2026

Worst experience I have EVER had at any dealerships. Online it says minimum age requirement 18 YEARS OR OLDER to test drive a vehicle at BMW of Tulley Nashua. Got there, was told it was 21, THEN told that all parties apart of the vehicle have to be there in order to test drive a car. No where does it say that when I scheduled it online, or even when they sent me a confirmation message either. I was also told that they couldn't get me a quote on a warranty for a used vehicle. I have purchased MANY vehicles in my life, new and used and I have never I mean NEVER heard that, obviously knowing they pull the warranties from a third party. Even mentioning that they still denied a quote on the vehicle with a warranty. Finally, probably the worst of it all, he had mentioned that he could tell that I came from a well-off family after mentioning I am not wasting his time and was ready to make a deal on the vehicle the following day. Why on God's green earth would it matter if someone came from a well-off family?? I am not one to write bad reviews of any place, I look at the brighter side of things in any situation but it appears there is nothing good to say about this dealership. I HIGHLY recommend to NEVER purchase a vehicle or even step foot in that dealership. Who knows, maybe I could've been a loyal customer but I guess we will never know. And to the BMW dealership, get your stuff situated and treat everyone equally.

I had a halfway decent experience purchasing a certified 330i until I got into the back office with Emily who ruined everything. Salesperson Gloria was pleasant. She was the best part of the experience. I didn’t catch the name of the sales manager guy who puts the pressure on, but Tulley is a high pressure dealer from what I saw. That stuff doesn’t bother me. The problem I have is with the young lady in the back, Emily. We explicitly told her that we want financing quotes from banks not just BMW. So what does she do? She ... Read More

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Google - Jun 9, 2026

I had a halfway decent experience purchasing a certified 330i until I got into the back office with Emily who ruined everything. Salesperson Gloria was pleasant. She was the best part of the experience. I didn’t catch the name of the sales manager guy who puts the pressure on, but Tulley is a high pressure dealer from what I saw. That stuff doesn’t bother me. The problem I have is with the young lady in the back, Emily. We explicitly told her that we want financing quotes from banks not just BMW. So what does she do? She hard pulls my credit and quotes me high interest rates with BMW financing and then creates some scammy story about how rates are higher now than 2 years ago (not true). Why couldn’t they have just shown me a rate sheet for BMW? That’s what all the banks do. It’s a drawn out dog and pony show designed to underwrite you in a crappy loan with BMW that benefits the dealership (they get more money) to your detriment. BMW’s 60 month rate for good credit was 6.7% and 72 months was 7.49% (terrible). I called a local bank the next day and they blew them out of the water by over 2%, conferring much lower payments. Emily created a colossal headache for me because refinancing this has been a massive headache. Emily is also very condescending. Don’t even get me started on some of the sketchy plans this dealership tries to sell you like the warranty over the warranty or the maintenance plans based on crazy assumptions (and very expensive). My advice for this dealership take it or leave it. They’re going to ask you how long you want keep the vehicle and how many miles you drive. You don’t have to answer those questions. When Emily or the other underwriting parasites come around, don’t give them permission to run your credit. Slow the whole process down and call a reputable, local bank or credit union. If Tulley can’t give you an approximate BMW financing rate, that’s a red flag. Update. Oh my word. Tulley’s reaction to my review is as condescending as Emily. Read it for yourself. Tulley owners, when are you going to learn that lecturing your customers does not help. The bank rate I got wasn’t “slightly” lower. It was almost 3% lower. And who in their right mind would get a car loan with a bank that only accepts physical checks? What’s next, are you going to double down on Emily’s claim that my brakes and rotors are going to fail at 30,000 miles? The earth is flat? I primarily give very good reviews for businesses, but this is just too much. Your dealership has a pushy, know-it-all culture. If you don’t believe me, read you own AI assisted response.

Tulley markets themselves as having a “premium” buying experience, but our experience fell well short of that promise. The negotiation process was frustrating from the start. The listed price on our used car was several thousand dollars above both KBB and Edmunds fair market value. When we made what we felt was a reasonable opening offer, we were told it was “insulting” and couldn’t even be brought to management, yet we ultimately walked out within $300 of that same number after hours of back and forth. When it came time to register the car at town hall, we discovered that ... Read More

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Google - May 28, 2026

Tulley markets themselves as having a “premium” buying experience, but our experience fell well short of that promise. The negotiation process was frustrating from the start. The listed price on our used car was several thousand dollars above both KBB and Edmunds fair market value. When we made what we felt was a reasonable opening offer, we were told it was “insulting” and couldn’t even be brought to management, yet we ultimately walked out within $300 of that same number after hours of back and forth. When it came time to register the car at town hall, we discovered that the title paperwork was never filled out, so we had to get that taken care of. A second visit to town hall revealed the title paperwork had been filled out incorrectly. We were also told we’d receive a check for our state’s sales tax within a week. Two weeks later, we learned the title issues were still unresolved and no check would be sent until they were. There was no proactive communication and no offer to make things right. We had to escalate to a manager and explicitly ask them to send the check ahead of the paperwork fix, since the errors were entirely on their end. To their credit, they agreed and should be sending the check and the updated title to be signed in one package. Overall we are very unimpressed with the entire process. We’ll be sticking with Stratham for service and future needs.

Today I visited this facility, I liked their team at the beginning, I was planning to buy a preowned vehicle today but they just denied us test drive where I went with prior appointment, by giving reason of closing time is soon. That was very disappointing. They took copies of my drivers license, me and my kids were inside the car, we were getting to feel good about the car, my husband went with them to bring keys and one of team member went to bring number plate but their boss came and said it’s closing time and by ... Read More

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Google - May 22, 2026

Today I visited this facility, I liked their team at the beginning, I was planning to buy a preowned vehicle today but they just denied us test drive where I went with prior appointment, by giving reason of closing time is soon. That was very disappointing. They took copies of my drivers license, me and my kids were inside the car, we were getting to feel good about the car, my husband went with them to bring keys and one of team member went to bring number plate but their boss came and said it’s closing time and by giving test drive mileage is increasing go for test drive only if you are serious. How I can be serious before test drive about buying a car. I mean totally waste of time.

If service says you need something make sure you verify it yourself. They told me I needed new tires when mine had over 6/32 of tread left. They’re either dull or dishonest I’m not sure which it is.

Purchase a certified bmw 2018 c3. I needed about 15k worth of work done including a new car computer. Since I got the car back the seatbelt alarm has been going off non stop, I’ve reached out multiple times and apparently that is not covered. I will be charged almost $300 for only diagnostic even though I told them what is wrong so why diagnose. My car is almost paid off so I’ll just sell it and switch to Mercedes, I’ve had much better luck with them and they stand by their work and make it right. To anyone ... Read More

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Google - May 18, 2026

Purchase a certified bmw 2018 c3. I needed about 15k worth of work done including a new car computer. Since I got the car back the seatbelt alarm has been going off non stop, I’ve reached out multiple times and apparently that is not covered. I will be charged almost $300 for only diagnostic even though I told them what is wrong so why diagnose. My car is almost paid off so I’ll just sell it and switch to Mercedes, I’ve had much better luck with them and they stand by their work and make it right. To anyone considering a bmw, do your research and look at Mercedes, much lower cost of maintenance and way easier to work with.

Hello, just give you information for potential buyers for Tulley, they bring you in with one price promised , then they start changing little by little, or tax calculated incorrectly or vin number is different or forgot add fee, then for some reasons loan is variable rate( I never heard), by the end price up by 2 to 4 thousand more, Don't waist your time with this dealership.Also before you come web person promised they found the car you want, when you come , no we can't find car for you , this car less expensive we have. Good luck with them

Terrible experience with the parts department, I ordered a door molding for a x1, Tulley delivered a taped box with the right part number on it, and the wrong part inside, the manager at the parts department refuse to replaced.

Just purchased my third BMW from Tulley and can’t recommend these guys enough. Mason, Seth, Nick and the entire team make this a painless car buying experience that’s more than worth my 2 hour drive from Maine.

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I just leased my second car with Tulley. This time was even better than the first period. They worked with me while we negotiated the price. And because we did everything online ahead of time, I was literally at the dealership for less than two hours from start to finish. I was so happy to have Mason as my salesman, and glad to help him start out in his new career.

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Tulley of Nashua helped find me my new car. I would definitely recommend Mason and the Tulley team. Professional and considered my needs. Thank you again to Mason, Bob and Emily.

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Mason was great to work with on the purchase of our new car!! He worked to get us a great trade in value. He’s very professional and friendly!! Ask for Mason if you’re shopping for a new vehicle!! We love our X4!!

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Unprofessional. Inconsiderate! Should not be in the lead role of management. I have no idea how to run a BDC team if I could give him zero stars I would.

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Read Tulley's dealerships reviews on Yelp. The team at Tulley is by far the worst car/ finance people we have ever delt with. We purchased a 2025 x7 M60 out of state. I have experience buying vehicles remotely but was treated so egregiously I pulled my husband in to handle the transaction because I thought perhaps, they just hated women. The game playing and disrespect continued. -After several positive conversations and reviewing the transport information to ship the car we were told, never mind, we cannot purchase the car unless we show up in person. (we never traveled to NH) ... Read More

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Google - Mar 4, 2026

Read Tulley's dealerships reviews on Yelp. The team at Tulley is by far the worst car/ finance people we have ever delt with. We purchased a 2025 x7 M60 out of state. I have experience buying vehicles remotely but was treated so egregiously I pulled my husband in to handle the transaction because I thought perhaps, they just hated women. The game playing and disrespect continued. -After several positive conversations and reviewing the transport information to ship the car we were told, never mind, we cannot purchase the car unless we show up in person. (we never traveled to NH) -Finance gave us a highball quote so we brought our own lender and Tulley again threatened to not sell us the car unless we used their financing. -Once their finance team matched our offer, the team tried to sneak in an additional fee and quoted us a higher rate for a warranty extension than BMW lists on their website. - They refused to do a video walk around of the car- standard practice from our experience of purchasing high end, out of state cars. When my car arrived, there was obvious damage Val and team refused to disclose. The damage was so obvious, the transport driver took photos and video of the vehicle on Tulley's lot before he would touch it. BMW makes a great car. Tulley is a scam. Avoid this dealership.

Poor communication. Within 20 minutes of stepping foot in the facility I was persuaded to pay $250 for a diagnosis service that did not cover my primary concern. After 36 hours I received the vehicle back with issues that I didn’t have prior. Upon discussing the issue with the service manager. I was gaslight into being told I paid for the wrong diagnostic. Will not return. Having done my military service in Germany. In Ansbach Bavaria where I received phenomenal services a considerable explanation as to current issues with my vehicle. I am disappointed in the service I received.

Had an agreement on price over the phone with one of the sales guys. Drove an hour to finish the deal. Magically the deal was 2k higher. Deceptive practices.

I bought tires from here, they never send my rebate. Dont let them fool you for the tire rebate, they never pay you, and they dont answer your emails.

Chris Cruz of Tulley BMW went above and beyond to help me find the perfect model I4. He was incredibly patient, stayed late to answer all my questions, and made sure the entire process was seamless and stress-free. I had a fantastic experience working with Chris and Seth Bridge (sales manager). They were professional, honest about pricing, and there were no last-minute surprises or hidden fees. It’s rare and refreshing to find such a straightforward car-buying process—I'll definitely be back to Tulley BMW for my next vehicle!". I highly recommend them if you're looking for ... Read More

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DealerRater - Feb 4, 2026

Chris Cruz of Tulley BMW went above and beyond to help me find the perfect model I4. He was incredibly patient, stayed late to answer all my questions, and made sure the entire process was seamless and stress-free. I had a fantastic experience working with Chris and Seth Bridge (sales manager). They were professional, honest about pricing, and there were no last-minute surprises or hidden fees. It’s rare and refreshing to find such a straightforward car-buying process—I'll definitely be back to Tulley BMW for my next vehicle!". I highly recommend them if you're looking for a no-pressure buying experience!.

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CON shop looking for work- be ware - I brought my BMW x3 in to have a noise checked and was told after reading the codes that I needed a new engine. I was also told my rods were bent and that the engine would need to be rebuilt or replaced. I did not feel comfortable with that diagnosis and took the car to my regular mechanic for a second opinion. He immediately found that a hose had been disconnected, which caused the vacuum issue and the related codes. He reconnected it at no charge, and the car ran fine. ... Read More

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Google - Dec 24, 2025

CON shop looking for work- be ware - I brought my BMW x3 in to have a noise checked and was told after reading the codes that I needed a new engine. I was also told my rods were bent and that the engine would need to be rebuilt or replaced. I did not feel comfortable with that diagnosis and took the car to my regular mechanic for a second opinion. He immediately found that a hose had been disconnected, which caused the vacuum issue and the related codes. He reconnected it at no charge, and the car ran fine. He then replaced the crankshaft sensor, and the car has been running 100% ever since. There was absolutely nothing wrong with the engine. In addition, I paid over $300 for a full interior and exterior detailing. At first it looked good, but after one regular car wash, whatever was applied came right off. It was clearly a cover-up, not a proper detail. Between the incorrect diagnosis, the pressure toward a full engine replacement, and the poor detailing service, this experience was extremely disappointing. I would strongly caution others to get a second opinion before agreeing to any major repairs here.

I just had the worst experience with Tulley Nashua. The sales manager conducted himself with a level of unprofessionalism that was shocking. I live in Boston, before making the trip from Boston to consider a $60,000 purchase, I wanted to know they could beat my Navy Fed rate. After saying I needed to be there they finally agreed to run my credit, which they said they would have to do be done twice, once thru them and then thru BMW. Which I agreed to. They ran my credit and agreed to a 6.29 rate, but when I asked had BMW also approved ... Read More

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Google - Dec 20, 2025

I just had the worst experience with Tulley Nashua. The sales manager conducted himself with a level of unprofessionalism that was shocking. I live in Boston, before making the trip from Boston to consider a $60,000 purchase, I wanted to know they could beat my Navy Fed rate. After saying I needed to be there they finally agreed to run my credit, which they said they would have to do be done twice, once thru them and then thru BMW. Which I agreed to. They ran my credit and agreed to a 6.29 rate, but when I asked had BMW also approved me, as they said they had to run it with BMW, he sent me a text saying he no longer wanted to do a deal. I’ll take my business to Herb Chambers you should do the same. Steer clear of Tulley. Situations like this, while seemingly minor, are very telling about the culture at Tulley. The sales manger could not address the concerns of a potential customer who is going to be making a large purchase without acting like a petulant child? I felt bad for the sales associate. The example he set to her in her young career was shocking. They should have never pulled my credit report if this was a potential outcome . I’ll be sure to share this negative experience at Tulley with all my colleagues and friends in Boston. Stay away. Tulley is why car sales get such a bad reputation.

I just had the worst experience with Tulley Nashua. The sales manager conducted himself with a level of unprofessionalism that was shocking. I live in Boston, before making the trip from Boston to consider a $60,000 purchase, I wanted to know they could beat my Navy Fed rate. After saying I needed to be there they finally agreed to run my credit, which they said they would have to do be done twice, once thru them and then thru BMW. Which I agreed to. They ran my credit and agreed to a 6.29 rate, but when I asked had BMW also approved ... Read More

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DealerRater - Dec 20, 2025

I just had the worst experience with Tulley Nashua. The sales manager conducted himself with a level of unprofessionalism that was shocking. I live in Boston, before making the trip from Boston to consider a $60,000 purchase, I wanted to know they could beat my Navy Fed rate. After saying I needed to be there they finally agreed to run my credit, which they said they would have to do be done twice, once thru them and then thru BMW. Which I agreed to. They ran my credit and agreed to a 6.29 rate, but when I asked had BMW also approved me, as they said they had to run it with BMW, he sent me a text saying he no longer wanted to do a deal. I conducted myself with class and professionalism through the back and forth. If the sales manager knew what he was doing he would have picked up the phone and spoken with me. Lost customer.. I’ll take my business to Herb Chambers you should do the same. Steer clear of Tulley. Situations like this, while seemingly minor, are very telling about the culture at Tulley. The sales manger could not address the concerns of a potential customer who is going to be making a large purchase without acting like a petulant child? I felt bad for the sales associate. The example he set to her in her young career was shocking. They should have never pulled my credit report if this was a potential outcome . I’ll be sure to share this negative experience at Tulley with all my colleagues And friends in Boston and the socials so they don’t have to have my experience. The sales manager conduct was totally unwarranted.

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I had the pleasure of working with Gloria Prosper when purchasing my new car, and I can't recommend her highly enough! From the moment I walked onto the lot, Gloria made me feel comfortable and confident in my decision-making process. She is incredibly knowledgeable about the vehicles, patient with all my questions, and went above and beyond to ensure I found exactly what I was looking for. What truly set Gloria apart was her approach—there was no pressure, just genuine guidance and expertise. She took the time to understand my needs and budget, helping me explore various options ... Read More

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DealerRater - Dec 16, 2025

I had the pleasure of working with Gloria Prosper when purchasing my new car, and I can't recommend her highly enough! From the moment I walked onto the lot, Gloria made me feel comfortable and confident in my decision-making process. She is incredibly knowledgeable about the vehicles, patient with all my questions, and went above and beyond to ensure I found exactly what I was looking for. What truly set Gloria apart was her approach—there was no pressure, just genuine guidance and expertise. She took the time to understand my needs and budget, helping me explore various options while offering insights that only a true professional could provide. Her friendly, personable attitude made the entire experience enjoyable, and I never once felt rushed or pushed into a decision. I left feeling not only with a fantastic car but also with the assurance that I was treated fairly and with respect throughout the entire process. If you're in the market for a new car, Gloria is the one to see! Her dedication to providing an exceptional customer experience truly shines through. Thank you, Gloria, for making my car-buying journey smooth and stress-free!

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I had another wonderful car buying experience from the team at Tulley BMW in Nashua. Kyle Shaw, the client advisor and Seth Bridge, the sales manager were outstanding to deal with and made the entire car buying experience smooth from beginning to end. Kyle Chapman, the finance manager did a great job of detailing the varied financial and maintenance packages available, and David Muite, the BMW genius did a fantastic job of explaining the vast array of technology and features the vehicle has. I would highly recommend the team at Tulley BMW!

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I had heard stories but still gave Tully of Nashua a shot. I purposely dressed down to see how I was treated while looking at some of the higher end vehicles on the lot. Sure enough I was pretty much ignored and it had a Massachusetts dealership vibe going on. After approximately 2 1/2 hours of being talked down to by both the sales manager and the advisor, I was fed up and headed up to Tulley BMW Manchester - Thank God I did! The staff up there was WAY better to work with, and WAY more acoompdating. We were able to ... Read More

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Google - Dec 4, 2025

I had heard stories but still gave Tully of Nashua a shot. I purposely dressed down to see how I was treated while looking at some of the higher end vehicles on the lot. Sure enough I was pretty much ignored and it had a Massachusetts dealership vibe going on. After approximately 2 1/2 hours of being talked down to by both the sales manager and the advisor, I was fed up and headed up to Tulley BMW Manchester - Thank God I did! The staff up there was WAY better to work with, and WAY more acoompdating. We were able to close a 65k deal in about an hour and a half. Bottom line: If you want to be berated and spoken to in a condescending manner by a pretentious staff based on the way you look, head to Tulley BMW Nashua. If you want to be treated right, go to Tulley BMW Manchester and they will definitely make you feel like a valued customer (ask for Erik) - regardless of how you look!!!

This dealership is terrible. I chose not to buy a vehicle from them and they turned vicious and hateful. From the sales person to the director of online sales. They sent me hateful messages, and I have the receipts to back it up. I will never buy a vehicle from this dealership. Ever! I would encourage you to do your homework before you even entertain engaging with them. It’s interesting that the dealership says they conducted an investigation. I gave them my phone number and they chose not to contact me. They never asked to see text messages or ... Read More

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Google - Nov 30, 2025

This dealership is terrible. I chose not to buy a vehicle from them and they turned vicious and hateful. From the sales person to the director of online sales. They sent me hateful messages, and I have the receipts to back it up. I will never buy a vehicle from this dealership. Ever! I would encourage you to do your homework before you even entertain engaging with them. It’s interesting that the dealership says they conducted an investigation. I gave them my phone number and they chose not to contact me. They never asked to see text messages or emails I received from their Internet sales team. How through is this investigation Tulley BMW?

I had a truly disappointing experience with this dealership. In my opinion, they were completely unprofessional and misleading throughout the entire process. I felt like key information was being hidden from me, and the way things were handled on their lot and even on my property made me very uncomfortable. The worst part was the classic bait-and-switch. I was told a particular car was being held for me, only to find out they sold it to someone else without even giving me a courtesy call. After all the time and effort I put in, it felt like they had no ... Read More

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DealerRater - Nov 26, 2025

I had a truly disappointing experience with this dealership. In my opinion, they were completely unprofessional and misleading throughout the entire process. I felt like key information was being hidden from me, and the way things were handled on their lot and even on my property made me very uncomfortable. The worst part was the classic bait-and-switch. I was told a particular car was being held for me, only to find out they sold it to someone else without even giving me a courtesy call. After all the time and effort I put in, it felt like they had no respect for my business or my trust. Overall, I left feeling misled and frustrated. Based on my experience, I would not recommend this dealership to anyone. I strongly suggest looking elsewhere where honesty and customer service actually matter.

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While I originally had nothing but exceptional experiences with Tulley, during the purchase of a brand new special order X5, my experiences with the service department over the last 3 years have consistently deteriorated, with service advisors acting as if they are doing me a huge favor to provide courtesy vehicles when regular maintenance appointments are made. Things that were promised and put in writing during the original sale, including extended warrenty services and always being able to access a courtesy vehicle are now a battle. Our family has 3 BMWs from Tulley, so loyalty means nothing to them ☹️

I had one of the worst dealership experiences today. The staff member showing us the BMW was openly rude, dismissive, and made us feel completely unwelcome. Instead of helping us understand the car, he pressured us to buy first and said we could only test drive the vehicle once we agreed to purchase it. I’ve visited multiple dealerships and never encountered such an aggressive, unprofessional approach. Test drives are a basic part of the buying process—asking someone to commit to a car before even experiencing it is absurd and feels like a scam. If this is how they ... Read More

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Google - Nov 15, 2025

I had one of the worst dealership experiences today. The staff member showing us the BMW was openly rude, dismissive, and made us feel completely unwelcome. Instead of helping us understand the car, he pressured us to buy first and said we could only test drive the vehicle once we agreed to purchase it. I’ve visited multiple dealerships and never encountered such an aggressive, unprofessional approach. Test drives are a basic part of the buying process—asking someone to commit to a car before even experiencing it is absurd and feels like a scam. If this is how they treat potential customers, I can only imagine how they handle actual buyers. I will not be returning and strongly suggest others think twice before coming here. Terrible service, rude staff, and completely unacceptable behavior.

I purchased my vehicle from tulley in may. I was helped by Noah Calkins, and the purchasing experience was impeccable. If I could give that experience 5 stars I would. I just took my car in to get a code serviced and I was very disappointed with how I was treated by the service advisors. This is along with the fact that I called, and was given false information and had to make an unnecessary 30 min trip to the dealership just to tell me that the phone advisor lied. I am young and they were openly biased about that and were ... Read More

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Google - Nov 5, 2025

I purchased my vehicle from tulley in may. I was helped by Noah Calkins, and the purchasing experience was impeccable. If I could give that experience 5 stars I would. I just took my car in to get a code serviced and I was very disappointed with how I was treated by the service advisors. This is along with the fact that I called, and was given false information and had to make an unnecessary 30 min trip to the dealership just to tell me that the phone advisor lied. I am young and they were openly biased about that and were talking down to me. The man who eventually took my case was no different. Carl Denton said outwardly “yeah you’re young and probably messed something up.” The price is the price, but I am also frustrated at how expensive it was, especially given the fact that I mentioned that I thought it was just a code that needed reset. I am very disappointed with the experience, especially given how exceptional the previous experiences were, and not just at BMW, with the other tulley dealers my experience has been great. Everyone that I, and my father interacted with in service was very unfriendly and unhelpful, and during the checkout process Carl seemed like he just wanted to get me to pay as fast as possible and get me out of there. I also believe they dented the inside drivers door jam whilst in the shop…

I have bought and leased cars from BMW of Nashua over the last 5 years. My last experience was nothing to write home about. It was full of deceit and false information starting from my sales person,financial associates and management team. I will not be returning for a lease renewal neither a car purchase. I will definitely take my business elsewhere

I recently purchased a Z4 from Noah. As someone new to the BMW experience I found Noah to be instantly welcoming to the dealership and incredibly knowledgeable about cars. He is obviously an automotive enthusiast and his enthusiasm was infectious. I would definitely buy my next BMW from Noah!

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Another seamless experience at Tulley BMW... in and out in a couple of hours and very calm/pleasant experience. Joe and Val couldn't have made it more seamless. No pressure at all and put my daughter into a vehicle she loves. Painless experience from finding the car to sitting with the finance person and ending with the BMW genius. pressure at all and put my daughter into a vehicle she loves. Painless experience from finding the car to sitting with the finance person and ending with the BMW genius. Everyone is so professional, yet caring and takes the time ... Read More

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DealerRater - Oct 19, 2025

Another seamless experience at Tulley BMW... in and out in a couple of hours and very calm/pleasant experience. Joe and Val couldn't have made it more seamless. No pressure at all and put my daughter into a vehicle she loves. Painless experience from finding the car to sitting with the finance person and ending with the BMW genius. pressure at all and put my daughter into a vehicle she loves. Painless experience from finding the car to sitting with the finance person and ending with the BMW genius. Everyone is so professional, yet caring and takes the time you need to make sure you are making the right decision. Thank you again Tulley. We will definitely be back.

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I called once and the service lady answers the phone "hello", and sounded like someone ruined her cereal this morning. I was coming there to do business for the first time.... Very unprofessional. You would think a high end BMW dealership would have more professionalism when talking, and dealing with customers. I will take my business elsewhere to peabody, DO BETTER!

I bought a part for my 02 Z3 during the summer of 24. It worked fine for the remaining month I drove the car. Once I took it out of storage this spring the window regulator I bought worked fine then all of a sudden it would not go up and down. Contacted the parts department and was told they do not have a warranty for electrical and hung up on me. It was not electrical as we could hear the motor working but could not give that information. I then went through one of my garages and today we called to ... Read More

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DealerRater - Oct 15, 2025

I bought a part for my 02 Z3 during the summer of 24. It worked fine for the remaining month I drove the car. Once I took it out of storage this spring the window regulator I bought worked fine then all of a sudden it would not go up and down. Contacted the parts department and was told they do not have a warranty for electrical and hung up on me. It was not electrical as we could hear the motor working but could not give that information. I then went through one of my garages and today we called to get the bushing that was missing from last summers purchase. I happen to work in the aftermarket parts industry so I called our local Nashua store to have one of their drivers pick up the part to transfer up to my store. They were told it was not paid for so could not be released. I called my mechanic who sent over picture of online payment with confirmation number. I called the parts department and got ahold of someone who looked it up and was all apologetic with the mix up. With these two events I would not recommend Tulley ever to anyone nor will I purchase through them again.

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I have visited the service couple times for minor issues, and the service team including shop foreman Robert, technicians Chaz, and service advisors Tyler and Nicholas have been very helpful to educate me in cars features and share their experiences. I appreciate the fact that the details in service reports (in some cases with a video walk through of the car components that are serviced). I hope no buyer needs to go to the service department often, but when you do, I think you are in very good hands with the service team in Tulley.

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I have had a pleasure working with Chris on the new car I bought from Tulley. He is one of the most knowledgeable advisors I have ever met. He was able to guide me in terms of trim differences, provide his insights and experiences while describing car features. Chris and service team go above and beyond to address my concerns post-sales as well. They are essentially the biggest reasons that made me comfortable to purchase a car even though I live in a neighbor state. Chris, service department (both service advisors and technics), and customer advisors at the information desk ... Read More

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DealerRater - Sep 25, 2025

I have had a pleasure working with Chris on the new car I bought from Tulley. He is one of the most knowledgeable advisors I have ever met. He was able to guide me in terms of trim differences, provide his insights and experiences while describing car features. Chris and service team go above and beyond to address my concerns post-sales as well. They are essentially the biggest reasons that made me comfortable to purchase a car even though I live in a neighbor state. Chris, service department (both service advisors and technics), and customer advisors at the information desk make a great team.

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The whole process was a big pressure game with them. Buy the car now, this deal is only good now, why won't you buy the car now. I told them I had a trade in and there was no way we were going to get this done unless they were going to offer me what Audi was offering me, and they wouldn't. The first number Chris threw out was $900, a day later and magically that $900 a month was down under $500 and the offer from my trade went from $30,000 up to 38,000. I honestly would have bought a car from ... Read More

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DealerRater - Sep 11, 2025

The whole process was a big pressure game with them. Buy the car now, this deal is only good now, why won't you buy the car now. I told them I had a trade in and there was no way we were going to get this done unless they were going to offer me what Audi was offering me, and they wouldn't. The first number Chris threw out was $900, a day later and magically that $900 a month was down under $500 and the offer from my trade went from $30,000 up to 38,000. I honestly would have bought a car from them I didn't even really want, if they had just negotiated in good faith from the start. But they thought they try to take advantage and wring as much money as they could out of me, and I ended up buying the car I liked in Sudbury, with very little back and forth, and no pressure. I haven't even got into the part where he told me to come back in at 8:00 a.m. on a day I was very busy, I was very clear I didn't want any car on their lot, I told him exactly what I was looking for. When I get in they tell me they have both cars plugged in which one do I want to drive. I was honestly shocked. I told him I had no interest in either car and they seem surprised. Chris told me he could get me any car I wanted, I found the exact car I wanted that was in production and being shipped down to New Jersey. First he tells me he doesn't see the car online. I show it to him and tell him to call the dealership. Then he tells me they won't trade with them. Chris is a liar and scam artist. I highly recommend avoiding Tully at all costs. There are much better BMW dealerships out there. Just crossed the border in Mass, they are all much better down there.

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I drove over an hour and a half to this dealership to see a vehicle, test drove it, and agreed on a price with the salesman. Just as we were finalizing the deal, I went to grab the check from my car. When I came back, the sales manager approached me in an aggressive manner — no introduction, no courtesy — and bluntly stated, “we don’t accept that check.” Even the salesman I was working with seemed caught off guard by how unprofessional the interaction was. What makes this worse is that they claimed they don’t accept third-party financing, yet ... Read More

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Google - Sep 8, 2025

I drove over an hour and a half to this dealership to see a vehicle, test drove it, and agreed on a price with the salesman. Just as we were finalizing the deal, I went to grab the check from my car. When I came back, the sales manager approached me in an aggressive manner — no introduction, no courtesy — and bluntly stated, “we don’t accept that check.” Even the salesman I was working with seemed caught off guard by how unprofessional the interaction was. What makes this worse is that they claimed they don’t accept third-party financing, yet this “policy” is not listed anywhere on their website nor do they have any formal documentation for it. Customers should be made aware of this upfront, not blindsided after spending hours of their time. Despite having a check from my own bank and being ready to pay in full, I was told I had to put $3,000 down just to “hold” the car, which made no sense given I wasn’t financing through them. Instead, they kept pushing their in-house financing options. I’ve purchased luxury vehicles before and have never had such a disrespectful, unprofessional experience. After driving so far, this left a horrible taste in my mouth. Lack of transparency, lack of professionalism, and unfair treatment. I would not recommend this dealership to anyone seeking an honest car-buying experience.